The Sleep company is a personal care brand born in India for the world. Their product line includes sleep mattresses, pillows, bedding and sleep accessories tailored to improve the sleep quality of individuals.
They recognised the gap between virtual presence and physical stores in the E-commerce scape. They’re determined to enhance customer experience with their countrywide network of stores and a seamless way to locate the nearest store. With detailed information and directions from their location, we were able to facilitate in-person interaction for customers seeking assistance and guidance for the brand’s experience driven products.
The two prominent objectives of store locator project were
to enhance user experience and engagement through an intuitive, location based store search feature on the website.
to give user’s an ability to book a visit to the store at their preferred date and time and relay that same information to the company’s database.
Leveraging our expertise, we designed a solution that addresses both these goals.
With the 'store locator' feature in action, when a user enters any pincode in the provided input field on the PDP (Product Detail Page), they are presented with all nearby store details, including the distance from the given pincode and an option to get directions on Google Maps.
The introduction of this 'Store locator' feature for The Sleep Company has proven to be a game-changer. Users are now able to book a visit to their preferred store and select a time and date. Integrated with the store locator, the user’s contact details go to the company's database.
